Refund policy

Return & Refund Policy

At Wonderhome Gifts, we hope every piece you bring home brings warmth, comfort, and a spark of joy. If something isn’t quite right, we’re here to help.

🕊️ Returns

We accept returns for unused, unopened items within 7 days of delivery.
To be eligible for a return, the item must be:

  • unused

  • in original condition

  • in original packaging

  • with all accessories or tags intact

Because of the nature of our products, the following items are final sale:

  • seasonal items (including holiday collections)

  • towels, mats, bedding, pet beds, or any personal-use/home textile items

  • items marked as “Final Sale”

  • discounted/clearance items

If you’re unsure whether an item is eligible, feel free to reach out — we’re happy to help.

📦 Return Shipping

Return shipping costs are the responsibility of the customer.
We recommend using a trackable shipping method, as we cannot guarantee receipt of packages that do not arrive.

Please contact us before sending anything back so we can provide return details.

✨ Exchanges

At this time, we do not offer direct exchanges.
If you’d like a different item, you may return the original (if eligible) and place a new order.

🔍 Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery with a photo and your order number.
We’ll replace or refund the item as quickly as possible — no return needed.

💰 Refunds

Once your return is received and inspected, we’ll let you know if your refund is approved.
Approved refunds will be processed to your original method of payment.
Please allow 3–10 business days for your bank or card provider to complete the refund.

Shipping fees are non-refundable.

❤️ A Note From Us

Thank you for supporting our little shop — we’re grateful for your understanding.
Every item is chosen with care, and we hope your experience with Wonderhome Gifts is always warm and joyful — even when something needs to be returned.

If you have any questions at all, just email us at:
hello@wonderhomegifts.com